How do I access my mobile tickets?

You can access your tickets through the Dallas Theater Center Mobile App. The app is available for all smartphones through your app store. After downloading, you will login with the same email and password you used to purchase your tickets online. Your tickets will be available on the home page or under “My Events”. If you do not remember your login information or if you have any issues, please call the box office at (214) 522- 8499.

What benefits are included in my subscription?

Up to 20% off tickets; 20% discount on additional single tickets, including A Christmas Carol; Free and unlimited exchanges; invitation to our season announcement event (coming Spring 2027)

How do I exchange?

Part of your season subscription includes free exchanges and we pride ourselves in making exchanges pain-free. You can log into your account and select the Request a Refund/Exchange button for the performance. From there you can let us know which performance you would like to move to as well as any seating requests. You can also email us at ticketing@dallastheatercenter.org or call us at 214-522-8499 and we will be happy to complete your exchange.

Can I print my tickets?

To protect our patrons from scalping we no longer allow our tickets to be printed from home. Your tickets and events are always available in the Dallas Theater Center Mobile App and can be printed at the Box Office before your performance. If time allows we can also mail tickets.

Can I bring food or drinks?

Outside food or drinks are not allowed within our spaces at this time. Drinks and snacks can be purchased from the bar and will be allowed into the performance space unless otherwise stated.

What are your flexible subscription options?

We offer several flexible ways to subscribe, so you can choose the option that best fits your schedule, budget, and theater-going style.

Choose Your Own (CYO) Subscription
Love having options? With a Choose Your Own Subscription, you can build your own season by selecting 3 or more shows that interest you most. You’ll enjoy subscriber savings and benefits while creating a package tailored to your interests.

First Look Club
Want to be among the first to experience every production? The First Look Club gives you a ticket to the first preview performance of every show in the season for just $200—more than 30% off the regular single-ticket price. It’s a great option for subscribers looking for maximum value and the excitement of seeing each production before opening night.

Saver Subscription
Looking for the best deal of the season? The Saver Subscription includes a ticket to every show for just $100 total—that’s only $20 per show. Subscribers receive guaranteed balcony seating and can upgrade their seats when available. If you’re the type of patron who waits for discount offers, this package locks in our lowest season-long price from the start.

No matter which option you choose, subscribing is the easiest way to save money, secure your seats, and enjoy a season of great theatre.