TESSITURA ANALYST
The Tessitura Analyst is a three-month, part-time position (20 hours/week) that provides essential support for all Dallas Theater Center departments in their use of Tessitura. The Analyst supports DTC’s in-house Box Office, Marketing Department, Development Department and Finance Department in their collection, use and analysis of customer data. The Analyst will use Tessitura to analyze and report on all sales and donor data; will manage all system setup for box office, season ticket, single ticket, donations and online sales; and will maintain system integrity and provide constituent data for the purposes of research, marketing, and donor cultivation. Working with all administrative departments, the Tessitura Analyst is responsible for overseeing the training of all internal DTC Tessitura users and keeps the organization and users up-to-date on features and upgrades of the Tessitura software and network. Previous experience with Tessitura network required.
This is a three-month, hourly (20 hours per week), non-exempt position, which is eligible for overtime. After three months, there is the possibility the position may be extended. Candidates do not need to reside in Dallas. The Analyst is welcome to work remotely from anywhere in the world. Additionally, with the advance approval of the Executive Director, they may choose the time of day and day of the week in which they will work their weekly 20 hours with significant flexibility. Though the Analyst is welcome to work at DTC’s Administrative Office in the Dallas Arts District, this position may work remotely at all times. This position includes a full benefits package: medical, dental and vision insurance, DTC-paid life insurance, voluntary life insurance and 403b programs, complimentary tickets and generous paid-time off.
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SOCIAL MEDIA & CONTENT MANAGER
The Social Media & Content Manager is responsible for developing, implementing, and managing multichannel marketing campaigns and promotional content that promote our company and its products and/or services. This position plays a major role in enhancing brand awareness across a variety of channels as well as driving website traffic to engage with and acquire leads/customers.
This position represents the voice of the brand in an online social setting, while also capturing the true essence of the brand via photography and videography. Develops key social media strategies and evaluates new multichannel technologies, using performance analytics tools to measure campaign success. Develop social media and interactive customer experience concepts and strategies that put the company’s product in front of its target audience. Being adept at enhancing brand awareness, driving traffic to the company’s website, and generating leads.
The Social Media & Content Manager will effectively use company assets (social media, photography, and videography) to create marketing strategies that will boost conversion rates and ultimately increase our company’s ROI. Innovative thinking, a focus on positive customer experience and a proactive mindset are essential in this role.
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